Student Portal / Course SupportTo ask for help or report a problem, please fill out and submit the form below Step 1 of 5 20% Name(Required) First Last Email(Required) PhoneReason(Required)Please select a choice in this list which best describes your reason for filling out this form.Select a reason…I have an issue with my website accountI need assistance with a course or with the Student PortalI'd like to report an issue with the content of a courseI'd like to report a technical problemOtherPassword Reset If you’ve lost or forgotten your password for logging into the website, you can reset it here. Modify Your Account If you need to change the email address or edit any other details in your website account, click here. Sign Up If you don’t have an account, you can sign up here . If you require further assistance with your account, click Next. Website Issue(Required)Please select the choice which best describes the issue your seeing with the website.Select an issue…Broken page or linkDonation or payment problemOther Does this concern a specific web page on the website?(Required) Yes No Web Page Address (URL)Please copy the full web address of the page in question from your web browser’s address bar. ( example: https://katog.org/contacts/ ) Details(Required)Please enter detailed information that will help us to easily understand and effectively address the reason for your form submission0 of 2000 max characters Attach a Screenshot (optional)A picture is worth a thousand words. Screenshots can often be very helpful to us! Here are instructions on how to take a screenshot on any device. Drop files here or Select files Accepted file types: jpg, jpeg, png, webp, heic, pdf, doc, docx, Max. file size: 20 MB, Max. files: 2. What web browser were you using?(Required)Please select the (primary) web browser you were using to view our website. Chrome (Google) Firefox (Mozilla) Safari (Apple) Edge (Microsoft) I Don’t Know! Other What device were you using?(Required)Please select the device that you were using to interact with the website. Windows Computer / Laptop Apple Computer / Laptop Apple iPhone / iPad Android Phone / Tablet I Don’t Know! Other Web Browser(s)(Required)Please select the web browser(s) where the issue has been observed. Chrome (Google) Firefox (Mozilla) Safari (Apple) Edge (Microsoft) Other Device(s)(Required)Please select the device(s) on which the issue has been observed. Windows Computer/Laptop Apple Computer/Laptop (Mac/iMac/Macbook) Apple iPhone Android or Non-Apple Phone Apple iPad Android or Non-Apple Tablet Other
